How IT Works

Subscribers get unlimited support via our ticket system or email. Your dedicated human helpdesk agent responds via the ticket system to help you solve your issue. 9 out of 10 support requests are solved via ticket correspondence.

Subscribers also get 2 Helpdesk Live Meeting Credits each month. Meeting Credits are 30min Zoom Support calls with your support agent. Using Zoom, your agent will guide you through solving your issue or take control of your computer with your supervision and consent.